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Hop-It Holidays Camera Service

Hop-It Holidays runs a 24 hour camera service for owners to login in see the pets while they are with us. Indoor pets are fully viewed via 3 separate camera in the kitchen and bunny room and the garden has a big overview camera that see the garden as a whole but not individual cottages. Cottages have their own cameras for owners to login and see their pets while on holiday via the cloudedge app.

How to Download the apps 

Dont struggle if you cant follow this, give me a call.

Android

Android - https://appstore.hikvision.com/0yGe

Login  details will be on the booking confirmation and 7 day reminder emails. 

Apple - https://apps.apple.com/gb/app/hik-connect-for-end-user/id1087803190


Login  details will be on the booking confirmation and 7 day reminder emails. 

  • Click the link above

  • Open the app and get to the login screen.

  • DO NOT SIGN UP OR REGISTER (if it asks you for a QR code then you have tried to sign up). You dont have a Hik connect account. You need to be logging into our guest account. See below

  • Login with the details we give you (on your reminder emails.)

  • Upon selecting a camera it will ask for a verification code - Enter 003044 for all camera. 

     

Head to the Apple Store

Search for and Download Hik Connect- For end user

​

  • accept and install the app

  • DO NOT SIGN UP OR REGISTER (if it asks you for a QR code then you have tried to sign up). You dont have a Hik connect account. You need to be logging into our guest account. See below

  • login with the details we have given you (on your reminder emails.)

  • when the camera askes for a verification code enter 003044 for all cameras. 
     

iOS
Indoor Bunny Camera Access
Outdoor Cottage Camera Access
Android

Android - https://play.google.com/store/apps/details?id=com.cloudedge.smarteye&hl=en&gl=US

Login  details will given upon booking fee being paid as they are specific to the cottage your pet is booked into

​

  • Click the link above

  • Open the app and get to the login screen.

  • DO NOT SIGN UP OR REGISTER (if it asks you for a QR code then you have tried to sign up). You dont have an account. You need to be logging into our guest account. See below

  • Login with the details we give you. 

  • You can select HD instead of SD. 

  • Sounds and microphones are all swiched to OFF. DO NOT CHANGE THIS AS FINES WILL APPLY! See below

iOS

Apple - https://apps.apple.com/us/app/cloudedge/id1294635090

​

Login  details will given upon booking fees being paid as they are specific to the cottage your pet is booked into

​

  • Click the link above

  • Open the app and get to the login screen.

  • DO NOT SIGN UP OR REGISTER (if it asks you for a QR code then you have tried to sign up). You dont have an account. You need to be logging into our guest account. See below

  • Login with the details we give you. 

  • You can select HD instead of SD. 

  • Sounds and microphones are all swiched to OFF. DO NOT CHANGE THIS AS FINES WILL APPLY! See below

Outdoor Cottage Camera terms and conditions

. Do not install the app on a childs phone under any circumstances

. DO NOT change any of the admin set settings on the app. Especially Sounds settings. If we see settings/ notifications being turned on / speakers turned on or speaker volume increased see the following;
---There will be a £20 fine for the changing of any settings set on the app.---

. If a siren is set off that camera will immediately be removed and disabled and cameras access withdrawn.

. The siren has to be intentianlly set off by confirming twice and changing the admin setting on speakers that we have set. It cannot go off by accident in anyway.

. If a siren goes off we can see which doorbell camera it was and the owner of the rabbit/s in that cottage will be fined £1000 immediately plus £1000 for each pet in residence that dies or is injured due to the siren going off and any and all vet fees incurred because off.

. If we still have issues moving forwards, all cottages camera will be removed and the service revoked for new customers.

If you have any issues or problems with the camera app please get in touch and we can help sort it out. 
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